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We are committed to letting you know more about CROWN SHADES. Whether you have questions about our products, need support, or want to explore partnership opportunities, our team is ready to assist you.

OUR INFORMATION

4928 HASKINS RD BONANZA OR 97623

+(1) (888) 877-6789

Mon–Fri: 9:00 AM – 5:00 PM PST

care@crownshadesusa.com

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How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to follow your shipment in real time.

How long does shipping take?

Most U.S. orders are delivered in 2–5 business days. Custom canopy requires an additional 3-5 business days of design time.

How do I know which canopy size is right for me?

The most popular sizes are 10x10 ft for outdoor events and 12x12 ft for larger gatherings. If you’re unsure, reach out to our team and we’ll recommend the best option based on your usage.

What should I do if I need replacement parts or accessories?

Please contact our customer service team with your order number and product details. We can help you purchase replacement parts or assist with warranty claims.

Do you provide a warranty on your products?

Yes, Crown Shades canopies come with a limited lifetime warranty against manufacturing defects. For details on coverage, please check the warranty page or contact our support team.

Please refer to the warranty for details: Crown Shades Warranty

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